What payment methods do you accept?
We currently accept all major credit and debit cards via the secure PayPal payment gateway, where you can easily make manual, or automatic payments to us. We also accept BACS payments upon request.
Can I use my existing domain with your service?
Yes, you would just need to update the nameservers on your domain to point at our network, this can be done at no additional cost.
Do you backup my data?
Yes. Our backups are performed daily and can be restored by request.
What if I want to cancel? Is there a contract?
There's no fixed contracts, we believe in customer retention through providing an outstanding service, rather than fixed and long-winded contracts. You are free to cancel at any time by placing a cancellation request via our client area.
Are your packages suitable for WordPress and other software?
Absolutely! Our web hosting services have been optimised to provide the highest performance.
Do you provide a Dedicated IP address?
Unfortunately, we do not provide Dedicated IP's with our web hosting packages.
Can you host more than one domain on this account?
Yes, you can. We offer addon domains so you can host as many domain names as you need, ideal if you have more than one website that you need to host. This is not suitable for reselling, we recommend our reseller hosting packages if you require more than one user.